• Office Location: Bank Quay House Sankey Street Warrington, WA1 1NN
  • Office Name: North West DC, Warrington
  • Sector: Talent Solutions
  • Salary: £25000 - £30000
  • Job Type: Permanent
  • Role Type: Full-time
  • Job Ref: 442340


Job title: Project & Service Delivery Administrator

Reporting to: Head of PMO

Location: Flexible

Salary: Up to £30k + Targeted Team bonus up to £5k p/a



Consultancy+ delivers projects and programs to over 100 Public and Private Sector organisations. In doing so, we work with some of the largest organisations in the UK delivering projects and change programs across a range of areas including IT and Change, Health & Care, Investigations, Procurement, Finance and HR. Following another year of rapid growth, we are looking to grow our PMO team through the engagement of further Administrators. This role is a core part of our ambitious and exciting growth plans to ensure that we are delivering effective, sustainable and successful solutions to our clients.

As an Administrator within C+ you will take ownership for a number of core daily, weekly and monthly tasks that will require engagement with internal and external stakeholders, including Suppliers, individual PSC Consultants, the wider Reed network of recruiters, and Client contacts within operational, procurement and finance functions.  This role will not be a static BAU role – Whilst there will be key tasks that will require repeated focus and accuracy, it will also be fast moving and will require agile and outcome based problem solving. 

The role will offer the right candidate a chance to shape and grow their own career as part of an exciting and forward thinking business. In joining Consultancy+ you will be joining a team that are used to working together and supporting each other, and who are used to success. Through our daily scrum call catch-ups, our project checkpoint calls and our client management clinics, you will get to know a team that are high-performing and ambitious and we will help you to ensure that you are the same.

Key responsibilities:

This role will be support the successful delivery of solutions to our key Client accounts across the Consultancy+ portfolio to ensure retention and growth.  Key responsibilities include:

  • Stakeholder management to include:
    • Key client contracts
    • Consultants deployed on C+ delivered project (both internal and external)
    • Supplier management
    • Internal stakeholder management within RTS and other Reed businesses
  • PMO governance and reporting
    • Spend ‘Burn’ reporting
    • Progress reporting
    • Service delivery updates
  • Managing invoice data collection & processing
    • Updating systems to ensure accurate invoice data outputs
    • Resolving Client and Supplier finance queries
    • Working with C+ Credit Control function to monitor payments and spend
  • Supplier Engagement & Relationship Management
    • Overseeing initial Supplier Onboarding to C+ systems
    • Reviewing and approving financial and insurance documentation
    • Providing ongoing query management and systems admin support

Person specification:

Key attributes that the successful candidate should be able to demonstrate: 

  • An attention to detail
  • An ability to proactively manage their own time and recognise and manage changing priority of tasks
  • An independent thinker, with a problem solving mindset – find a way, or make one!
  • Enjoy working as part of a team and contributing to the growth of that team
  • Be adaptable and agile to a range of different situations
  • Want to grow and develop by doing things that are out of their usual comfort zone

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All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. REED is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.  We are a MINDFUL EMPLOYER and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.