- Office Location: 4th Floor, The Exchange, 3 New York Street, Manchester, M1 4HN
- Office Name: Screening and Compliance - Deansgate
- Sector: Screening & Compliance
- Salary: £18750 - £18750
- Job Type: Permanent
- Role Type: Full-time
- Job Ref: 441484
£18,750 per annum
Shift – Mon- Friday, 7am – 4pm (1 hour lunch)
Permanent, Full Time
Join one of the UK’s largest pre-employment screening businesses in our Manchester office. REED Screening are responsible for building successful relationships with the REED network, Candidates and our External Clients. This is so that they can understand their screening requirements and then, following strict processes, ensure that the pre-screening is completed to the required standard within service level agreements. We’re looking for a Screening Executive who is confident working on the phone, enjoys working to targets and has strong customer service skills.
What kind of people do we look for?
Our purpose at REED is improving lives through work and we want everyone joining the family to feel part of that. Therefore, we want people who are motivated to deliver the best service to our clients, customers and Co-Members and to help the world Love Mondays.
This role will require someone working with both our clients and candidates to ensure that all relevant pre-screening checks are completed. Therefore, strong customer service skills are required, along with a candidate who is confident and enjoys working on the phone. A high proportion of the role will be chasing businesses and candidates for references, this can often be a challenging and demanding telephony based task.
So what does this role involve?
The purpose of this role is to successfully pre-screen and obtain references for candidates going into assignments placed by REED. We work with some high profile clients including Santander, Lloyds Bank, etc and therefore service excellence is paramount. Day to day the role includes (but is not limited to):
Complete and review industry specific checks i.e. credit checks, qualification verifications, identity checks
Ensure documentation is present and correct to pass all quality checks
Respond to queries from Hiring Managers and Candidates about the pre-employment vetting process
Contact Candidates via phone and email to investigation information that is highlighted throughout the pre-employment vetting process
Chase and successfully obtain references via the telephone
Ensure that information that comes back from the Referee / Candidate is correct and present
To check detailed information such as work history to ensure discrepancies are identified and explained
Why join REED?
Paid sabbaticals for continuous service
Health Cash Plan helps Co-Members pay for everyday healthcare appointments
Personal Development Fund to put towards a course of your choice
25 days annual leave plus bank holidays and the opportunity to buy 5 additional days per year
Progression – all of the current Screening Team Leaders started as Screening Executives
Join REED – Improving Lives Through Work
Proud winners of:
- #1 Recruitment Agency – Glassdoor Best Places To Work 2019 & 2020
- Glassdoor Top CEOs 2019
- The JobCrowd Top Companies For Graduates To Work For 2018/19
Our Values, Your Values; Our Future, Your Future
All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. REED is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a MINDFUL EMPLOYER and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.