Team Leader

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Job Overview

The Team Leader will be responsible for managing and coaching sales executives and business development executives ensuring they maximise new business revenue and activity targets.  The Team Leader will support and develop their direct reports through performance monitoring,on the job training and development of new and existing team members and sharing of knowledge and expertise.

Key Activities

  • Coaching and mentoring team members

  • Advising on team size and feeding into activity and financial targets

  • Reporting on offers and offering market insight

  • Hiring and retention of team

  • Managing high and under performers

  • Working to high professional standards and optimising all opportunities

  • Working effectively with systems and data


Key Measures and Targets

  • Revenue and client acquisition targets

  • Market visibility  and customer contact

  • Market penetration and contribution to the client profile

Capabilities and Competencies

  • Excellent time management and organisational skills

  • Previous experience in call coaching and people management desirable

  • Great communication and interpersonal skills

  • Advanced telephone sales skills

  • Advanced negotiation skills

 What success will look like

  • Overachievement of financial targets

  • A happy team of motivated staff

  • YOY increase in new business generated per person

Join REED - Our Values,Your Values; Our Future,Your Future

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  • #1 Recruitment Agency Glassdoor Best Places To Work 2018
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  • The JobCrowd Top Companies For Graduates To Work For 2018/19


All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. REED is an equal opportunities employer.  We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender,race,disability,sexual orientation,religion or belief,age,gender identity,marital or civil partnership status,pregnancy or maternity.  We are a MINDFUL EMPLOYER and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Reference: 391110

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